In actual fact, there’s more to it than that. It’s more like Retail Darwinism in front of our eyes. Bricks and mortar retailing is not dying. But bad retailing IS dying. Those organisations that are not embracing the changes around them and investing appropriately, will continue to struggle.
Alan can reveal to you the secrets of the successful retailers in a way that you can learn from and adapt for your business.
Selfridges in particular is an amazing success story, winning the award for best department store in the world, three times. Alan can share his insights and how he supported them to achieve their ambition.