Refresh Your Culture With A Kara Supercharge Your Culture Programme.

It is said that culture eats strategy for breakfast!

While strategy guides you on what you will do… and structure defines who will do it… it is your culture that determines how you will do it. Too often, organisations miss this, yet it is the glue that binds the whole organisation together. Culture is about mindset, attitudes and behaviours and ensures consistency across the whole business.

For example, if you want to be sure that all your employees give great customer experience each and every time, that is more about culture than skill.

Or if you have departmental silos or a blame culture, that too can lead to stress, conflict and missed targets.

Even if you don’t define and articulate your culture – a culture will evolve anyway. And elements of that could be good or bad. If you want to achieve your business results with the least amount of stress, you need to take control and refresh your culture.

Culture is often described as the way we do things around here!

We’ll help you to Supercharge a Culture that is tailored for your business… that pays respect to your heritage… and ensures high performance. We’ll also guide you to avoid common culture pitfalls and ensure you embrace the culture traits of highly successful organisations.

Alan is one of the most brilliant minds in department store retailing today. Before engaging him for Rustan’s, I heard nothing but good things on the work he did for Selfridges. Having met him in Rome in 2015, I was impressed by the breadth and depth of his knowledge on two critical areas: company culture and the customer experience.

I have learned from Alan, that even in this digital era the secret sauce of an organisation is people - and stretching it further, relationships. The quality of the experience we deliver, and resilience in this turbulent age is 100% dependent on the quality of our RELATIONSHIPS.

Alan and the Kara team has this rare skill of helping businesses like ours continue to focus on our very basic purpose of firstly winning loyalty of our employees and then our customers. It’s still about sincerely and authentically winning and retaining hearts and minds; even in this age of big data, crypto currency, block chain, and other game changing disruptions.

Alan has useful insights on how to disrupt yourself but in a way that has clarity, that is still true to your DNA, and at the end of the day is still about people. Alan completed a project for us where we picked his brains and connected with his wisdom and passion. That was fascinating and enlightening.
Donnie Tantoco
President. Rustan Commercial Corporation, Philippines

Get in touch with Kara today to Supercharge Your Business